About a month ago we had to rebuild the main polling engine for our environment due to corrupt service. After we let the server baseline, two of our three Polling Engines are shown with NetFlow Collector Services down. I was able to get the service to work properly on one of the engines but not the other two. I do have a Support Ticket open for this issue but the Engineers are saying they are unable to find a reason. Thought I would see if any assistance could be found here.
Here is what is seen in the NTA.BusinessLayer.log file from a Polling Engine with this problem. The messages below keep repeating themselves even with a service reinstall.
2018-04-12 05:41:38,767 [20] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.
2018-04-12 05:42:38,764 [27] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory local persistent storage updated, reloading in-memory cache.
2018-04-12 05:42:38,779 [27] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.
2018-04-12 05:43:38,896 [4] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory local persistent storage updated, reloading in-memory cache.
2018-04-12 05:43:38,912 [4] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.
2018-04-12 05:44:38,836 [42] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory local persistent storage updated, reloading in-memory cache.
2018-04-12 05:44:38,852 [42] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.
2018-04-12 05:45:38,979 [63] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory local persistent storage updated, reloading in-memory cache.
2018-04-12 05:45:38,979 [63] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.
2018-04-12 05:46:38,919 [37] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory local persistent storage updated, reloading in-memory cache.
2018-04-12 05:46:38,919 [37] INFO SolarWinds.ServiceDirectory.LocalCache.ServiceDirectoryLocalCache - Service Directory in-memory cache reloaded with 87 entries from a local persistent storage.